Enterprise Information Management (EIM)

OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats.


OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.

      Enterprise Content Management (ECM)

ECM is an integrated set of technologies that manage information throughout its lifecycle and improve business productivity, all while mitigating the risk and controlling the costs of growing volumes of content.


  • Content Management

  • Legacy Decommissioning

  • Archiving

  • eDOCS

  • Records Management

  • Learning Management

  • Email Management

  • Content-centric Applications



      Business Process Management (BPM)

BPM involves a full range of offerings that empower employees, customers, and partners with the processes and information they need to produce signature experiences and significant business results.

  • Business Process Management

  • High Volume Imaging

  • Dynamic Case Management

  • Process-centric Applications

  • Strategic Business Planning and Modeling




      Customer Experience Management (CEM)


CEM is a set of technologies that help organizations exceed customer expectations, reach new markets, and provide superior experiences across all digital touch points.

  • Web Content Management

  • Social Communities

  • Customer Communications Management

  • Portal

  • Media Management

  • Mobile Web



      Information Exchange

Information Exchange is a set of offerings that facilitate efficient, secure, and compliant exchange of information inside and outside of the enterprise.

  • EasyLink

  • Fax & Document Distribution

  • Capture and Recognition

  • Managed File Transfer

  • Data Integration

  • Cloud-based File Sharing




Discover solutions organize and visualize all relevant enterprise information to make it possible for business users to quickly find answers to questions and optimize the business impact of their decisions.

  • Search

  • Semantic Navigation

  • eDiscovery

  • Auto-Classification

  • Content Analytics



About OpenText

OpenText is the world's largest independent provider of Enterprise Content Management software. The company's solutions manage information for all types of business, compliance and industry requirements in large companies, government agencies and professional service firms. OpenText supports approximately 46,000 customers in 114 countries and 12 languages.

For more information about OpenText, visit

Contact Springbok today to discuss how Springbok & OpenText ECM can help your organization. 



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